Privacy policy

Information we receive

When you contact us, we may receive your name, contact details, service address, appliance information and fault description.

How we use it

We use this information to respond to enquiries, arrange service visits, prepare quotations and provide requested appliance-repair services.

Sharing and retention

We do not sell customer information. Information may be shared with technicians or suppliers only where needed to deliver the service or source parts. Records are retained only as reasonably required for operational, warranty, accounting or legal purposes.

Contact

For a privacy enquiry, email info@primefixappliances.co.za.